Returns & Exchanges
RETURN POLICY
If you would like to make a return, we must receive the item(s) postmarked within 14 days after the date of purchase in order to refund the item(s).
- Items must be in their original condition (unworn and unwashed)
- Shipping and handling is not refundable
- Refunds are not available for GRAB BAG tees
- Gift Certificates are non refundable
- No returns on international orders. STORE CREDIT ONLY WILL BE ISSUED.
Any returns received after 14 days will be emailed store credit for the current price of the item(s) less the percentage discount used from the original purchase, if any. If we no longer have the item(s) in stock, you will be emailed a store credit code of $10 per item (this does not include accessories or specialty items).
EXCHANGE POLICY
If you would like to make an exchange, we must receive the item(s) back within 30 days after the date of purchase and you must pay the cost to reship the item(s).
If it has been 30 days after the date of purchase, we will email a store credit code for the current price of the returned item(s). If we no longer have the item(s) in stock, we will email a store credit code of $10 per item that is no longer for sale on the site.
International exchanges will be issued a store credit code via email for the current price of the item(s) shipped back.
To make an exchange for a different size, send an email to onlineshop@twointheshirt.com letting us know the:
- Order number
- Item(s) that you are shipping back
- Size(s) you need in return
If we have the requested item(s) in stock, we will set them aside and await the exchange in the mail.
If we do not receive the item(s) within 14 days of being notified of the exchange, we will cancel the pending exchange and return the holding item(s) to inventory.
If we do not have the requested item(s) in stock, we will email a store credit code for the current price of the item(s). Or, if the item(s) are no longer available for sale on the site, we will email a store credit code of $10 per item (this does not include accessories or specialty items).
MAIL RETURNS & EXCHANGES TO THIS ADDRESS:
Attn: TITS Returns/Exchanges
21019 66th Ave S, Bldg T
Kent, WA 98032
Please include a copy of your invoice along with a note stating what you would like us to do with the package.
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